Test Day Information

Arrive early

Arrive early to allow enough time to check in and be seated. Refer to your booking confirmation email for your required arrival time and other important details. If you arrive late, you may not be permitted to take the test.

Check in your personal items

Personal belongings are not permitted in the test room, except where required for religious reasons. Test day staff will collect and securely store your belongings during the test.

Prohibited items include:

• Mobile phones and other electronic devices
• Watches, smartwatches, smart rings and smart glasses
• Handheld computers and cameras
• Keys, wallets, books and notes
• Hats and scarves, except for religious reasons
• Food

Your pockets must be empty. If you are found with a prohibited item, you may be removed from the test and will not receive a refund or transfer.

We recommend leaving valuables at home. The test centre is not responsible for lost or stolen items.

You may bring the following into the test room:

• The original identification document used to register for the test
• Water in a clear, unmarked bottle

Pens will be provided by the test centre.

Show your identification

A staff member will check your identification during check-in. You must bring the original document used to register for the test. It must be valid, unexpired and include a recognizable photograph of you.

Accepted identification documents include:

• A valid passport
• A valid Canadian Permanent Resident Card
• A valid Refugee Protection Claimant Document

Photocopies, digital copies and alternative identification documents will not be accepted. If you do not bring the correct original document, you will not be permitted to take the test.

Do not send your identification document away for renewal, visa processing or another purpose before your test date.

Have your photograph taken

Your photograph will be taken during the test day registration process to confirm your identity.

Provide biometric consent

As part of the test day registration process, you will be asked to provide consent for the collection and use of your biometric information. Staff will explain the process and answer any questions you may have.

Enter the test room

An invigilator will guide you to your assigned seat. You must not speak to other test takers or write any notes before the test begins.

If you have a question, raise your hand and a staff member will assist you.

Only the following items are permitted on your desk:

• Pens provided by the test centre
• Water in a clear, unmarked bottle
• Your approved identification document, when instructed

Take a break

Breaks are not permitted during the Listening section or within the final ten minutes of any test section.

If you need to use the washroom at another time, raise your hand and wait for assistance from an invigilator.

Ask for help

Raise your hand immediately if you experience a problem—for example, if you believe you have received the wrong test materials, cannot hear the instructions or begin to feel unwell.

Invigilators can assist with test day procedures but cannot answer questions about test content.

End of the test

Remain seated until all test materials have been collected and an invigilator tells you that you may leave.

If you finish early, you must wait quietly in your seat. Leave all notes and test materials on your desk.

If you have a concern about how your test was conducted, report it to test centre staff on test day so it can be documented and investigated. Your IELTS results may be withheld until the matter has been investigated and resolved.

For concerns unrelated to the administration of your IELTS test, please complete our feedback form.