Privacy
Policy

Global Village respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how information may be collected, used and protected when you visit the Global Village IELTS website. References to “Global Village,” “we,” “us” or “our” include the Global Village IELTS Test Centres in Calgary and Victoria.

1. Information We Collect

You may browse most areas of this website without providing personal information. However, if you contact us, submit a form or request assistance, we may collect information such as your:

• Name
• Email address
• Telephone number
• Test location
• Other information included in your request

We may also automatically collect limited technical information, including your IP address, browser type, operating system, device information and website activity.

2. How We Use Your Information

We may use the information we collect to:

• Respond to questions and requests
• Provide information about IELTS testing and preparation
• Process forms or service requests
• Maintain and improve the website
• Monitor website performance and security
• Meet legal, regulatory or operational requirements

We will only use personal information for the purpose for which it was collected or for another purpose permitted by law.

3. Sharing Your Information

Global Village does not sell or rent your personal information.

Information may be shared with authorized employees, service providers or IELTS partners when necessary to respond to your request, deliver a service, operate the website or meet legal and regulatory requirements. These parties are expected to handle your information appropriately and only for the authorized purpose.

4. Cookies and Website Analytics

This website may use cookies and similar technologies to support website functionality, understand how visitors use the site and improve the user experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

5. Links to Other Websites

Our website may contain links to IELTS partners, booking platforms, preparation resources and other third-party websites.

Global Village is not responsible for the content, security or privacy practices of external websites. When visiting another website, you should review its privacy policy and terms of use.

6. Protecting Your Information

We use reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, loss, misuse, disclosure or alteration.

Although we take appropriate precautions, no website or electronic transmission can be guaranteed to be completely secure.

7. Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate or incomplete information, subject to applicable legal limitations.

You may also contact us with questions about how your information is collected, used, stored or disclosed.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, practices or legal obligations. Any revised version will be posted on this page with an updated revision date.

We encourage you to review this policy periodically.

9. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or our handling of personal information, please contact the Global Village IELTS Test Centre serving your location:

IELTS Calgary
Email: ieltscalgary@gvenglish.com
Telephone: +1 403 441 4375

IELTS Victoria
Email: ieltsvictoria@gvenglish.com
Telephone: +1 250 220 3993

Last updated: August 2026